Duke Energy 5.16.0

Duke Energy provides electric distribution and generation services, as well as natural gas distribution services to residential, commercial, and industrial customers.

You can pay your Duke Energy bill online through their website, by phone, via mail, or in person at designated locations.

If you experience a power outage, you should report it through the Duke Energy outage reporting hotline or their website to get updates on restoration.

Yes, Duke Energy offers various energy efficiency programs that help customers reduce their energy usage and lower bills, including rebates and incentives.

You can contact Duke Energy customer service by calling their designated phone number or visiting their website for assistance.

Yes, Duke Energy has a mobile app available for download that allows customers to manage their accounts, pay bills, and report outages.

Duke Energy’s electric rates vary based on service types and customer classifications. It is best to check their official website for the most current rates and information.

Yes, Duke Energy offers programs that allow customers to participate in renewable energy initiatives such as solar power and other sustainable energy sources.

Yes, customers can set up automatic payments through their online account management or by contacting customer service.

Duke Energy's customer service is typically available 24/7, but you may want to confirm specific hours for certain services or departments.